How do promotional codes work?If you have a promotional code, you just have to type it into the order completion page: and the discount will be calculated and displayed automatically.Please, check that the discount has been applied before completing your purchase.Remember to enter the promo code while finalizing your order as it will not be possible to add it later.If your code does not work, please contact our customer service through our&#xA0;<a href="https://uk.alessi.com/pages/contact-us" style="text-decoration: underline;">Contact Form</a>.Please note that discount codes cannot be used simultaneously and cannot be applied to already discounted items, limited editions, spare parts, or NEW IN.

Applying a discount code

Get a discount code by subscribing to the newsletter

How can I receive the welcome discount code?By subscribing to our Newsletter, you will receive the welcome discount code to be used on your first online purchase.Should you forget to enter the discount code in the shopping cart, the order will be processed without the discount being deducted and cannot be added later. The discount code not used on the first online order can be used on the next one.

Getting a welcome discount code

Help Center Alessi EU

DISCOUNTS

Placing an order

Shipping to a country other than mine

Checking order status

Modifying an order

Deleting an order

Paying an order

Tracking an order

Order confirmation e-mail

Invoicing

Warranty

ORDERS

Creating an account

Forgotten password

Modifying my Account

Deleting my Account

Newsletter subscription

ACCOUNT&NEWSLETTER

Dispatch times

Orders destination countries

Delivery times

Lost packages and orders delivered to a wrong delivery address

Shipping fees

SHIPMENTS&DELIVERIES

Returning the order

Damaged goods received

Exchanging a gift

Exchanging a product

RETURNS&REFUNDS

Checking product availability

Product ordered and paid but out of stock

PRODUCTS AVAILABILITY

Gift-wrapping

Product personalisation

E-Gift cards

GIFTS&PERSONALISATION

Still need help?

CONTACT US