Help Center Alessi EU

How can I receive the welcome discount code?By subscribing to our Newsletter, you will receive the welcome discount code to be used on your first online purchase.Should you forget to enter the discount code in the shopping cart, the order will be processed without the discount being deducted and cannot be added later. The discount code not used on the first online order can be used on the next one.

Get a discount code by subscribing to the newsletter

Getting a welcome discount code

DISCOUNTS

Placing an order

Shipping to a country other than mine

Checking order status

Modifying an order

Deleting an order

Paying an order

Tracking an order

Order confirmation e-mail

Invoicing

Warranty

ORDERS

Creating an account

Forgotten password

Modifying my Account

Deleting my Account

Newsletter subscription

ACCOUNT&NEWSLETTER

Dispatch times

Orders destination countries

Delivery times

Lost packages and orders delivered to a wrong delivery address

Shipping fees

SHIPMENTS&DELIVERIES

Returning the order

Damaged goods received

Exchanging a gift

Exchanging a product

RETURNS&REFUNDS

Applying a discount code

Checking product availability

Product ordered and paid but out of stock

PRODUCTS AVAILABILITY

Gift-wrapping

Product personalisation

E-Gift cards

GIFTS&PERSONALISATION

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Getting a welcome discount codeUpdated 5 months ago