Help Center Alessi EU

How can I pay for my order?Orders made on&#xA0;<a href="http://www.alessi.com/" style="text-decoration: underline;">www.alessi.com</a>&#xA0;can be paid by credit card, American Express, PayPal, Google Pay, ShopPay and Apple Pay.It is not possible to pay by cash, cheque, bank transfer or cash on delivery.Express check-out is available for payment by ShopPay, PayPal, Apple Pay and GooglePay. By choosing express check-out your data (name, address, ...) will be deduced from one of the payment methods automatically. Once the order is complete, you will receive a confirmation email containing your Order Number and a summary of the purchase details.

Paying an order

ORDERS

Placing an order

Shipping to a country other than mine

Checking order status

Modifying an order

Deleting an order

Tracking an order

Order confirmation e-mail

Invoicing

Warranty

Creating an account

Forgotten password

Modifying my Account

Deleting my Account

Newsletter subscription

ACCOUNT&NEWSLETTER

Dispatch times

Orders destination countries

Delivery times

Lost packages and orders delivered to a wrong delivery address

Shipping fees

SHIPMENTS&DELIVERIES

Returning the order

Damaged goods received

Exchanging a gift

Exchanging a product

RETURNS&REFUNDS

Applying a discount code

Getting a welcome discount code

DISCOUNTS

Checking product availability

Product ordered and paid but out of stock

PRODUCTS AVAILABILITY

Gift-wrapping

Product personalisation

E-Gift cards

GIFTS&PERSONALISATION

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Paying an orderUpdated 5 months ago