Help Center Alessi EU

What if I forget my password?Don&apos;t worry!You just have to log in using the following <a href="https://alessi.com/it/account/login?return_url=%2Fit%2Faccount">link&#xA0;</a>and enter the same email address you used while registering. You will receive a message which will allow you to choose and save a new password linked to your &quot;My Account&quot;.

Forgotten password

ACCOUNT&NEWSLETTER

Placing an order

Shipping to a country other than mine

Checking order status

Modifying an order

Deleting an order

Paying an order

Tracking an order

Order confirmation e-mail

Invoicing

Warranty

ORDERS

Creating an account

Modifying my Account

Deleting my Account

Newsletter subscription

Dispatch times

Orders destination countries

Delivery times

Lost packages and orders delivered to a wrong delivery address

Shipping fees

SHIPMENTS&DELIVERIES

Returning the order

Damaged goods received

Exchanging a gift

Exchanging a product

RETURNS&REFUNDS

Applying a discount code

Getting a welcome discount code

DISCOUNTS

Checking product availability

Product ordered and paid but out of stock

PRODUCTS AVAILABILITY

Gift-wrapping

Product personalisation

E-Gift cards

GIFTS&PERSONALISATION

Still need help?

CONTACT US

Forgotten passwordUpdated 5 months ago