Help Center Alessi EU

Can I exchange a product with a different one?If you do not like the product, you can return the goods (free return within 60 days from order reception). At the moment, we do not offer the exchange of products.By returning the goods you will receive a refund on the same payment method used while placing the order.You can purchase the product you prefer directly on&#xA0;<a href="http://alessi.com/" style="text-decoration: underline;">alessi.com</a>&#xA0;&#xA0;We are working to offer the exchange service in the future!

Product exchanges: ask for a return, Alessi will issue a refund!

Exchanging a product

RETURNS&REFUNDS

Placing an order

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ACCOUNT&NEWSLETTER

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Returning the order

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Exchanging a gift

Applying a discount code

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Product ordered and paid but out of stock

PRODUCTS AVAILABILITY

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GIFTS&PERSONALISATION

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Exchanging a productUpdated 4 days ago