Help Center Alessi EU

Is the product available?If by selecting the size and finish of an item from its product page, you see the &#x2018;ADD TO CART&#x2019; button, it means that the product is in stock and you can proceed to purchase. If on the other hand, you see the &#x2018;NOTIFY ME WHEN AVAILABLE&#x2019; button, it means that the product is not currently in stock but will be in the future. When will this item become available?We suggest you visit the product page and subscribe to the &apos;NOTIFY ME WHEN AVAILABLE&apos; button. As soon as the product is back in stock, you will receive an email notification and you can place your order.

Checking product availability

PRODUCTS AVAILABILITY

Placing an order

Shipping to a country other than mine

Checking order status

Modifying an order

Deleting an order

Paying an order

Tracking an order

Order confirmation e-mail

Invoicing

Warranty

ORDERS

Creating an account

Forgotten password

Modifying my Account

Deleting my Account

Newsletter subscription

ACCOUNT&NEWSLETTER

Dispatch times

Orders destination countries

Delivery times

Lost packages and orders delivered to a wrong delivery address

Shipping fees

SHIPMENTS&DELIVERIES

Returning the order

Damaged goods received

Exchanging a gift

Exchanging a product

RETURNS&REFUNDS

Applying a discount code

Getting a welcome discount code

DISCOUNTS

Product ordered and paid but out of stock

Gift-wrapping

Product personalisation

E-Gift cards

GIFTS&PERSONALISATION

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Checking product availabilityUpdated 5 months ago